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Director of Implementation & Clinical Outcomes
147899
Posted:
08th
June 2024
- 190000 USD - 225000 USD
- Los Angeles, United States
- Permanent
A growing medical device company based in the Los Angeles area is hiring a Director of Implementation & Clinical Outcomes to support their expanding clinical customer base in North America. The company develops next-generation biometric sensor devices for hospital use and cloud-based clinical software solutions. The senior leadership team is seeking a hands-on, customer-facing Director with prior experience supporting clients within the healthcare sector.
This individual will develop and execute clinical implementation plans for medical device products, define the clinical outcomes program, and lead implementation programs to maximize market penetration and growth. This role will also support the commercial team in ensuring opportunities progress successfully through the sales cycle. The Director may work remotely with the understanding that he or she will be expected to travel to clinical customer sites within North America up to 50% of the time.
Responsibilities:
- Develop and lead the product clinical implementation and product clinical outcomes programs in collaboration with the wider commercial and marketing teams.
- Lead clinical support for all commercial evaluations ensuring opportunities progress successfully through the sales cycle.
- Support development of training programs/materials and measurement.
- Build and manage the clinical implementation team in North America.
- Build excellent relationships with clinical facility leads.
- Identify and develop commercial KOLs. Develop commercial KOL speaker programs to support commercial goals.
- Develop customer case studies for external use in liaison with the marketing and medical affairs teams.
- Support promotional/commercial activities at scientific conferences and expert group meetings. Develop and lead commercial/clinical presentations.
- Support gathering market and competitive radar data.
Requirements:
- Bachelors Degree and 7-10 years of experience in clinical implementation and/or outcome programs within the medical device industry/healthcare sector.
- Implementation experience for cloud-based clinical, decision support software programs to drive clinical benefits and outcomes.
- Experience of working both within the Acute and Post-Acute Care sectors.
- Wound care experience and knowledge highly desirable.
- Strong experience in high level presentations and negotiations.
- Prior experience managing a small team.
- Excellent oral and written communication and relationship building skills.
- Strong computer software skills, including expertise with Word, Excel, and PowerPoint. Familiarity with salesforce.com and/or other CRM tools preferred.
- Ability to travel within North America up to 50% of the time.
Kristen Tiftickjian
Division Manager